Catalogue

FAQ before Buying FranklinWH Battery

1. Can I integrate Franklin Home Power (FHP) system with existing solar?

Yes, the FHP system can be integrated into your existing solar systems, allowing you to store excess solar energy for later use and increase your energy independence. Our certified Installer will assess your setup to ensure seamless integrating of FranklinWH with your current system.

2. How to request a quote for Franklin Home Power (FHP) system?

Contact us and a Business Development Representative from FranklinWH will reach out to you within 24 hours to discuss your requirements.

We will find a FranklinWH Certified Installer in your area, who will schedule a site survey if necessary and provide you with a customized design and an accurate quote.

3. How Many aPower Batteries Does My Home Need, and Can I Expand in the Future?

The number of FranklinWH aPower (battery) units required depends on your home’s energy consumption, backup power needs, and solar production. Feel free to use the System Sizing Guide for reference. Our certified installers will perform an energy assessment to determine the optimal number of units for your specific situation.

Additionally, you can expand your FranklinWH system in the future by adding more aPower units as your needs increase.

4. How to learn more about FranklinWH?

  • Contact Us: Share your contact information, and a Business Development Representative will reach out within 24 hours with the information you need.

  • Visit FranklinWH Website: Access resources such as Documentation Center and Success Stories on our site.

  • Follow Us Online: Keep up with updates by following us on YouTube, subscribing to our newsletter, and connecting on social media.

5. Why Choose Franklin Home Power (FHP) system?

  • Boosted Energy Independence: Keep your home powered during grid outages and enhance your energy security.

  • Maximized Solar Savings: Increase your solar energy use and reduce electricity bills by storing excess energy for later use.

  • Smart Time-of-Use Shifting: Cut down on electricity costs with our batteries by shifting your energy usage to off-peak times.

  • Reliable Backup Power: Ensure you have a backup power source for emergencies and outages, so you’re never left in the dark.

  • Off-Grid Capability: Easily manage and customize your stored energy usage with FranklinWH App.

  • Broad Generator Compatibility: Compatible with a variety of generator brands.

FranklinWH is more than just a home battery; It's like a versatile tool that can handle multiple tasks, similar to a Swiss army knife. It is a reliable energy storage solution that can help you achieve your energy goals, whether it be increased independence, cost savings, or off-grid capabilities.

6. What are whole-home backup and partial backup?

FranklinWH offers two backup options for your home: whole-home backup and partial backup

  • Whole-Home Backup: In the whole-home backup option, all household loads except for Smart Circuit loads are connected via the Main Panel to the backup port of the aGate. If the grid fails, the FHP power can support all household energy demands

  • Partial Backup: In this configuration, only essential loads are connected to the backup ports of the aGate. Non-essential loads are connected to non-backup ports. When grid power supply fails, the aPower unit(s) will take over, maintaining power to the essential devices in the home.

7. How will Franklin Home Power (FHP) system go off-grid?

The FHP system is designed to integrate solar, grid, battery storage, and generators to meet your home’s energy needs. It can seamlessly transition between grid power and battery power within 16ms in the event of an outage. Your FranklinWH system can go off-grid in two ways:

  • Automatic Transition: The system switches to backup power within 16ms during a grid outage or instability.

  • Manual Transition: You can manually switch to off-grid mode using the FranklinWH App to test your system or increase energy independence.

Note: In off-grid mode, excess solar power cannot be exported to the grid. For guidance on manual off-grid operation, refer to the FranklinWH App User Manual.

8. What installation environments and methods does Franklin Home Power (FHP) system support?

The Franklin Home Power (FHP) system offers flexible installation options that accommodate both indoor and outdoor environments. It can be wall-mounted or floor-mounted, providing versatile solutions to meet your needs. The aPower battery meets the highest certification standards for indoor environments and is suitable for enclosed spaces such as garages, basements, and mechanical rooms.

9. Is FranklinWH compatible with SPAN?

Yes, FranklinWH integrates with SPAN for smarter home energy management that helps you save more and extend your battery run time during power outages.

10. What's Storm Hedge Feature?

The Storm Hedge feature prepares your home for severe weather conditions. When enabled, the FranklinWH App will receive local weather alerts for serious weather events and send you a warning. In response, your FranklinWH system will automatically activate Emergency Backup mode to prioritize battery charging and ensure your home stays powered during the event. After the weather event, the system will automatically revert to its previous settings.

11. Are there finance solutions for FranklinWH?

Yes, to meet your financing needs, we work with financial partners, including:

  • GoodLeap

  • Sunnova

  • Mosaic

  • Sunlight Financial

  • Salal

  • GreenSky

  • Dividend

Additionally, some of our certified installers can also offer financing options. When estimating your project’s cost, don’t forget to consider the Federal Tax Credit and any local incentives available.

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