Solutions Architect
United States
( Remote )
full-time
Company Summary:
FranklinWH is a startup company determined to become the leader in the global residential Energy Storage System (ESS) industry. FranklinWH offers solar energy and energy storage solutions and products. By working with other solar power equipment and vendors, FranklinWH brings energy freedom to households. Founded by a group of experts in power electronics, battery management systems (BMS), and energy management systems (EMS), FranklinWH already has 20+ storage patents and 150+ patents in related subjects. Integrating industry leading supply chain partners, and financially supported by Sequoia Capital, FranklinWH is expanding its global footprint.
Responsibilities: The Solution Architect will play a critical role in engaging with partners’ or customers’ IT, software, and cloud teams, particularly those of FranklinWH’s Virtual Power Plant (VPP) partners. Key responsibilities include gathering interface requirements to integrate partner or customer systems with FranklinWH's whole-home storage solutions and backend systems through effective communication by meetings and emails. This role involves:
- Designing, maintaining, and optimizing cloud infrastructure to support various products and business lines.
- Gathering and analyzing requirements, making architectural and design recommendations, documenting, and configuring the cloud environment to meet business needs.
- Serving as the subject matter expert on cloud environments and API integration.
- Determining the best cloud solutions for network performance, reliability, cost, and quality.
- Designing API integration plans tailored to partners’ or customers' cloud environments.
- Acting as a liaison between partners/customers and FranklinWH's system design and development team.
- Innovating solutions to assist customers, product, and account management teams with software integration challenges.
- Providing technical and infrastructure expertise on key business systems.
- Analyzing, tuning, and measuring cloud infrastructure to ensure optimal performance, reliability, and quality SLAs.