Support Articles
Here’s a clear, concise explanation of the arrows and numbers in the FranklinWH App, focusing on real‑time energy flow and status.
What the Arrows Mean (Energy Flow)
Arrows show the direction of energy between solar, battery (aPower), home, and grid:
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Solar → Home: Solar power directly running your home.
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Solar → aPower: Excess solar charging the battery.
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Solar → Grid: Extra solar exported to the grid (earns credits).
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aPower → Home: Battery discharging to power your home (at night or peak rates).
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aPower → Grid: Battery power exported to the grid (if enabled).
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Grid → Home: Grid power supplying your home (no solar/battery).
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Grid → aPower: Grid power charging the battery (off‑peak, ToU mode).
What the Numbers Mean
Numbers show real‑time power (kW) or state of charge (%):
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Solar: kW of sunlight being produced.
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Home: kW your home is using.
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aPower:
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±kW: Positive = discharging; Negative = charging.
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%: Battery state of charge (e.g., 85%).
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Backup Left: Estimated hours of battery power for outages (based on current usage).
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Grid:
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Import (positive kW): Power taken from the grid.
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Export (negative kW): Power sent to the grid.
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