Support Articles

Yes, your FranklinWH system continues operating normally without internet access.

Core functions including solar generation, battery charging and discharging, home power supply, and automatic backup mode during outages all work offline independently.

Internet is only required for remote app monitoring, firmware updates, VPP program participation, and cloud data sync. Without internet, the system runs on its local settings, but you won’t be able to view real-time data or control the system remotely in the FranklinWH App until the connection is restored. 

App data sync will resume automatically when you get internet back.