Support Articles

Your FranklinWH system is equipped with smart circuit automatic cut-off protection features:

SOC Auto Cut-off (Off-Grid Only)

During a power outage, the system automatically disconnects smart circuits one by one based on the battery SOC level to extend backup runtime.

When the aPower battery drops to your preset SOC threshold, the corresponding smart circuit will shut off automatically to reduce overall home power consumption, and will not turn back on by itself.

Overload Cut-off

If your connected home load exceeds the system’s rated capacity, the system will automatically disconnect smart circuits to avoid overload and equipment damage. These circuits remain off until the excess load is reduced and the system is reset manually.

Smart circuit details please visit the address https://www.franklinwh.com/support/overview/smart-circuits