Third-party List To Privacy Policy

Category	Name of Service Providers	Personal Data Processed	Purpose
Software vendor	Salesforce	Individual user name, phone number, email, and address	To offer free pre-sales consulting services in response to inquiries from potential users, identify suitable installers and deliver tailored product solutions to product users, and for the purpose of sales management and data analysis.
Software vendor	Freshdesk	Individual user name, email, employer company	For customer service support and ticket management.
Data Analysis Service Provider	Google Analytic	Individual user geographical location (country and city), session data, behavior data	To analyze website performance, track conversion effectiveness, and inform website operation strategies. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
	Hotjar	Individual user behavior data, user geographical location (country and city), user device and browser information	To analyze user experience and optimize website content and interactions.
	Facebook Pixel	Individual user visited pages, user browser type, user operating system, user device information, user behavior	For tracking and analyzing ad conversions.
	Google Firebase SDK	Individual user’s device Information, and application crash logs	To monitor and track application crashes and runtime errors, allowing developers to identify and troubleshoot issues in the app.
SMS and Voice Over Internet Protocol (VoIP) Service Provider	RingCentral	Individual user name and phone number	A provider of cloud-based communication and collaboration products and services, including internet calling and text messaging, to external parties. Check HERE for SMS Communications Terms and Conditions.