Support Articles
Why does my house turn off for a few seconds when the grid goes down?
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Your FranklinWH system needs a short transition time to switch automatically from grid power to battery backup mode during an outage.
This brief pause is normal. It takes a few seconds for the system to safely disconnect from the utility grid, stabilize the inverter output, and begin powering your home with solar and battery energy.
This momentary interruption is designed to protect your electrical devices and ensure safe, reliable off-grid operation.
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