When you spend your days designing and installing energy systems in other people’s homes, your standards for your own system become exceptionally high.
That was exactly the situation facing Jackson Fyfe.
As the Electrical Design & Installation Manager at Cape Fear Solar Systems, one of the region’s most trusted solar contractors and a long-time FranklinWH Partner, Jackson had installed numerous systems across North Carolina. His rich field experience had given him deep insights into every product’s performance in the real world: how reliable it was built, how simple it was installed, how it behaved during storms, and how often it had to be serviced. Therefore, when it came time to choose a home energy solution for his own house, Jackson made his decision not through the lens of a salesperson, but as a seasoned professional who knows exactly what products truly stand the test of time on the job site.
Ultimately, He selected the FranklinWH System with an aPower S.
“I chose the FranklinWH System over those of other brands simply due to the reputation we’ve seen as installers,” Jackson explains. “It’s been one of the more reliable options for homeowners. Being in the field, I’ve seen the build quality and the higher customer satisfaction at the end of projects compared to other systems.”
For Jackson, reliability wasn’t part of a sale pitch. It was something proven from installations and service calls, and the FranklinWH System had notably stood out.
A Next Level Installer-Friendly Design
While Jackson was already familiar with FranklinWH from years of fieldwork, installing the new aPower S-based FranklinWH System at his own home gave him a newfound appreciation for its design.
“The part that impressed me most is its all-in-one format and its ease of access in the wiring compartments,” he says. “Everything is front-facing and easy to get to. Everything’s labeled super nicely.”
For an installer, those details will translate directly into efficiency. With the aPower S, there are no tricky angles, no crowded components, and no need to mount multiple external devices. Jackson extolled the experience, describing it as “less equipment on the wall, faster installs, and easier servicing.” In his home, this meant a clean and low-profile setup. In his everyday work, it means smoother workflows and fewer setbacks.
Exceptional Worth for Homeowners
While Jackson commended the aPower S-based system from his hands-on experience, Gabe Amey, CMO at Cape Fear Solar Systems, discussed the product advantage through the lens of product worth.
“One of the really important things for a lot of our homeowners is that the products they’re investing in are efficient, reliable, and cost effective,” Gabe says.
He highlights a key advantage of the aPower S, the core product in FranklinWH System: it allows homeowners to avoid unnecessary hardware in situations where module-level power electronics aren’t required. “You can minimize the cost burden on the homeowner by providing a battery-and-inverter integrated product,” Gabe explains. “It gives them the best performance without forcing them to pay for components they don’t need.”
That blend of technical sophistication and real-world affordability has made the system a strong fit for a wide range of Cape Fear customers, especially those trying to balance quality with budget.
Reliability as the Ultimate Competitive Edge
For both Jackson and Gabe, reliability is ultimately the defining factor of product advantage. Homeowners invest in home energy and battery systems because they want assurance that brings peace of mind, especially during outages, storms, and emergencies, and in their experience, FranklinWH has consistently delivered exactly that.
“Our customers expect that when they have an energy storage system installed, it’s going to be ready to perform when they need it most,” Gabe notes. “The low failure rates from FranklinWH have been consistent with the results we’ve seen in the field.”
That consistency is a major reason Jackson felt entirely confident making the same choice for his own home. For someone in his profession, selecting the same system for his family stands as a powerful testament to its reliability.
Cape Fear Solar Systems has long had a motto: installing solar, instilling confidence. For Jackson, the company’s commitment to delivering homeowner confidence extended to his own household.
“The FranklinWH aPower S is something I felt confident installing in my home,” he says. It’s a simple statement, but it carries weight. Installers see the hidden side of every system: the wiring, the workmanship, the long-term durability. When they choose a product for themselves, it indicates a level of trust earned through real performance, not simply marketing claims.
Professional Trust as One of the Strongest Endorsements
Jackson’s experience demonstrates a truth that carries particular weight in the energy industry: when professionals trust a product enough to use it themselves, it says everything.
In Jackson’s case, it wasn’t just his another installation. It was a decision informed by years of expertise, thousands of hours in the field, and a strong belief that the system he chose would solve his own problem.